How to start supporting a loved one with a disability

When someone you love is living with a disability, it’s natural to want to offer your support — but it can sometimes be hard to know exactly where to start. You might be feeling a mix of emotions: wanting to help, worrying about doing the right thing, and wondering how to make sure your loved one feels respected and empowered. The good news is that even small steps can make a huge difference. Here’s how you can start providing support in a way that’s caring, thoughtful, and truly helpful.  

1. Listen First, Help Second

One of the best ways to support someone is simply by listening. Give your loved one space to share their experiences, feelings, and goals. Resist the urge to jump straight into solutions — sometimes, the most powerful thing you can offer is your full attention and understanding. By listening without judgement, you’re showing respect for their independence and building a foundation of trust.

2. Learn About Their Needs — and Their Strengths

Disability looks different for everyone. Take the time to learn about your loved one’s specific situation, including any physical, cognitive, or emotional needs they may have. But just as importantly, focus on their strengths — the things they love, their passions, and what they’re great at. Seeing the whole person, not just the disability, is key to providing meaningful support.

3. Get Familiar with the NDIS

If your loved one is eligible for the National Disability Insurance Scheme (NDIS), learning a little about how it works can be incredibly helpful. Understanding the basics — like how funding plans are set up and what types of supports are available — will make it easier for you to assist if they ask for help with planning or navigating services. You don’t need to be an expert overnight — even knowing where to find good information is a great start!

4. Encourage Independence and Choice

It’s natural to want to step in and help, but the best support empowers your loved one to make their own choices wherever possible. Ask what kind of help they want (if any), and check in regularly to make sure you’re offering support that feels right for them. Independence looks different for everyone — your role is to stand beside them, not in front of them.

5. Look After Yourself Too

Supporting a loved one can be incredibly rewarding, but it can also be emotionally and physically demanding at times. Taking care of yourself isn’t selfish — it’s essential. Make sure you’re finding time for rest, connection, and activities you enjoy. If you need extra support, don’t hesitate to reach out to services like carer support groups or respite care options. When you’re well, you’re better able to be the strong, compassionate support your loved one needs.

6. Reach Out for Professional Support When Needed

Sometimes, professional services can offer extra layers of support that families can’t always provide on their own — and that’s okay! Whether it’s help with daily activities, therapy services, or community participation, working with a trusted NDIS provider can open up new opportunities and lighten the load for everyone involved.  

You’re Not Alone

Supporting a loved one with a disability is a journey — and you don’t have to walk it alone. At Born to Shine Disability Services, we’re here to support not just participants, but families and carers too. We offer a warm, understanding approach to help make life easier, more fulfilling, and full of possibilities. If you’d like to chat about how we can support your family, reach out today — we’re here for you every step of the way.